Automation that doesn't break quietly.
Most automation consultants build it and move on. We automate the repetitive work around your team (follow-ups, data entry, intake, invoices, reports), then run it the way large organizations run critical systems: monitored, documented, and fixed before you notice.
- No-silent-failure guarantee
- Monthly health reports
- You own everything
- Fixed-fee quotes
Exact steps run on fixed rules. AI only drafts.
Teams lose hours to work a system could do.
Most of it isn't hard. It's repetitive, it's spread across too many tools, and it lands on the people you need most.
Leads wait too long
Inquiries sit in an inbox while you're on a job, and the fastest competitor wins.
Copy-paste everywhere
The same customer details get typed into email, a spreadsheet, the CRM, and invoicing.
Reports eat Fridays
Someone spends hours pulling numbers together, and still nobody fully trusts them.
AI with no rules
Staff paste customer information into AI tools, with no policy and no review.
Every automation fails eventually. Ours don't fail silently.
A form that stops feeding your CRM. A reminder that quietly stops sending. Usually you find out from a customer, weeks later. Here's what happens instead.
Detected
Monitoring catches failed runs and runs that should have happened but didn't. Automated, around the clock.
You're told
A plain-English alert to you and us within minutes, including whether to use the pause switch.
Fixed
We diagnose and repair it in our service windows. Critical issues are acknowledged within 1 business hour on Essentials and above.
Explained
Your monthly health report shows what happened, why, and what we changed so it doesn't happen again.
Promises with consequences, not slogans.
No-Silent-Failure Guarantee
If an automation on your Care plan fails and our monitoring doesn't alert you within the detection window, we fix it free and credit that month's fee.
Monthly Health Report
Real numbers every month: runs, success rate, issues caught and how fast, fixes, vendor changes, and estimated hours saved.
Walk-Away Handoff
Everything runs in your accounts, fully documented. If you ever move on, we'll brief your next provider for up to an hour, free.
Fixed-fee engagements for teams of any size.
Start with a small, clearly scoped project, or with an audit that tells you exactly where your time goes.
Workflow Proof of Concept
Your team describes the work; we build the one automation worth showing you, and demo it live.
Quick-Win Build
One painful task, automated and documented in a few weeks.
Lead Capture & Follow-Up
Instant replies, CRM entry, alerts, and consistent follow-up.
CRM Cleanup & Sales Automation
A pipeline your team trusts, with reminders that run themselves.
Client Intake & Communication
Forms, document collection, e-sign, and welcome steps without the email chase.
Document & Invoice Processing
Stop re-typing PDFs and invoices. A person reviews anything uncertain.
Reporting Dashboards
The numbers that matter, collected automatically and emailed weekly.
AI Assistants
Answers from your own documents, with clear permissions and human review.
Clear steps, written agreements, no surprises.
Free Fit Call
30 minutes. You tell us where time goes. We tell you honestly whether and how we can help.
A written plan
An audit or a fixed quote with scope, timeline, and the value we expect, with every assumption shown.
Build & test
Weekly updates. You test against written acceptance criteria before anything goes live.
Train, hand off, support
Recorded training, a plain-English runbook, a 30-day warranty, and optional ongoing care.
Built like it matters, because it runs your business.
These come standard. We never remove them to hit a lower fee.
What's included, in detail- Written requirements and acceptance criteria. We agree on what "working" means before we build.
- Your accounts, not ours. Everything runs in tools your business owns.
- Alerts and safe failure. If something breaks, it stops cleanly and a person is notified. No silent errors.
- No duplicates on retry. Re-running a step won't double-send or double-bill.
- A pause switch your team can use any time.
- Runbook, recorded training, and a 30-day warranty.
AI where it helps. Guardrails everywhere.
We use AI for drafting, sorting, and summarizing. Never for steps that must be exact, and never without clear limits.
- Business-grade tools only, under terms that don't train on your data.
- Sensitive information stays out. Passwords, bank, and card numbers never go into AI.
- A person reviews anything AI writes before it reaches a customer.
- Bookings, billing, and records run on fixed rules, not AI guesses.
- Tested and monitored, so you can see what it does and what it costs.
Built like infrastructure. Priced for business.
Not a marketplace gig
Discovery, testing, monitoring, and documentation are built in. You won't be left with a mystery automation that breaks quietly after the freelancer moves on.
Not your IT provider
We redesign how work flows between your tools. Your IT provider keeps devices and networks running. We work well together.
Not a big agency
No large minimums or junior hand-offs. Every engagement stays hands-on, at fixed prices, in weeks.
Practical automation, supported after launch.
We design automations to fit the way your team already works, then leave you with the tools, training, and runbook to keep them running.
More about us- Built around your workflow. We start with the task, the tools, and the people who do the work.
- Tested before launch. Written requirements and acceptance criteria define what “working” means.
- Monitored after launch. Failed and missed runs raise alerts instead of failing quietly.
- Ready for handoff. A plain-English runbook and recorded training keep your team in control.
Questions owners ask us
We already use Zapier or Make. Do we need you?
Maybe not. We're vendor-neutral and happy to work with what you have. Often the best value is making existing automations reliable, documented, and monitored, or lowering what they cost to run.
Is this too much for a business our size?
Smaller teams often benefit most, because five hours a week is a big share of their time. The Quick-Win build and the Audit are designed to start small and grow with you.
Is AI safe to use with our customer information?
It can be, with the right limits. We use business-grade tools that don't train on your data, keep sensitive information out entirely, and have a person review anything AI writes before it reaches a customer.
What happens if something breaks?
You hear about it in minutes, not from a customer. Every build has error alerts, missed-run checks, and a pause switch. Fixes are free during the 30-day warranty. With a Care plan, our No-Silent-Failure Guarantee applies: if our monitoring misses a failure, the fix is free and that month's fee is credited.
What if we stop working with you?
Everything keeps running in your accounts, and you keep the documentation and training recordings. We remove our access and return or delete your data.
When can we meet?
During business hours, Monday to Friday, 9 am to 5 pm ET, so a call fits inside your working day instead of after it. If you finish late, ask for an evening or Saturday slot and we'll try to fit it. We check email every business day.
Find your first five hours back, and keep them.
A free, no-pressure 30-minute call. You'll leave with two automation ideas, even if you never hire us.